Unable to Log on Ubisoft? Here’s How to Fix Ubisoft Login Error

Ubisoft Login Error: Ubisoft is a video game company known for its Video Game franchises like Assassin’s Creed, Far Cry, Prince of Persia, and a lot more. 

Ubisoft releases games annually, especially for its blockbuster franchises. In order to combat the growing threat of piracy, Ubisoft brought the Uplay login system which required you to sign in using your Ubisoft Account. 

While Ubisoft may not be using the Uplay login system currently, you still need to have a Ubisoft account to play the games and the multiplayer mode.

While logging in you might experience an error called the Ubisoft login error. This affected thousands of users. 

In this article, we will be looking at this error in detail and provide a step-by-step solution to correct it in multiple ways.


Ubisoft login error causes

There are two main reasons for this error. First, is the cookie settings on your browser. Ubisoft, just like other websites use cookies to store information. Cookies are used to speed up the loading of the site, and usually, cookies are enabled on your browser.

However, if by any chance, you disable cookies on the official Ubisoft site, you will experience this login error.

Another possibility might be the use of old network drivers, that cannot support Ubisoft’s servers. This is less likely but possible.

Fix Ubisoft login error

Depending upon the cause, we will try to adopt solutions accordingly. Enabling cookies have fixed the error in most cases. See, how to enable cookies on your web browser as we have provided the guide for all major browsers.

Solution 1: Enable cookies

Different browsers have different ways to enable cookies. In each browser, you need to employ a different method. Here, we will be providing a step by step methods to unblock cookies on all the popular browsers.

Internet Explorer

  1. Launch Internet Explorer on your pc.
  2. Click on the gear icon(Settings) placed at the top right corner.
  3. From the window that opens, choose internet options, which will bring another window on the screen.
  4. Go to the Privacy tab and tap on the Advanced option under the settings panel.
  5. In the Third-party Cookies section, make sure that you check the Accept option.
  6. Apply the changes and restart your pc.
  7. Log in and check if the error persists.

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Google Chrome

  1. Launch Google Chrome from the desktop or from the quick access bar.
  2. From the top right corner, click on the three vertical dots and choose the Settings option.
  3. Scroll down and tap on Advanced which will enable a bunch of options.
  4. Head over to the Privacy and Security > Site Settings option and then visit the Cookies entry under the permissions tab.
  5. Switch off the Block third-party cookies option.
  6. Now, close the browser. Restart Chrome and check if the error is gone.

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Also check: Fix YouTube 500 Internal Server Error

Mozilla Firefox

  1. First, you need to launch Mozilla Firefox.
  2. Next, click on the menu button() in the top right corner and choose Options.
  3. Head over to the Privacy & Security panel and then visit the History section.
  4. On the right side of the “Firefox will” entry, you can see a drop-down box. From the drop-down menu select the Use custom settings for history” option.
  5. Confirm that the Accept third-party cookies” option is set as always.
  6. Now, restart Mozilla Firefox and try logging in to the Ubisoft website and check if the issue persists.

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Microsoft Edge

  1. Launch Microsoft Edge on your computer from the start menu or from the search bar. You can also use the Quick Access Bar.
  2. In the top right corner, you can view the three-dot icon. Click on it and then later click on the Settings option.
  3. Move to Privacy & security section and scroll down to the Cookies section.
  4. You need to choose the Don’t block cookies option.
  5. Now, restart the browser and see if the error has gone.

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Solution 2: Update the network driver

This error can also be caused due to an outdated Network driver.

  1. Remove the currently installed network driver.
  2. From the start menu, tap on the search field and type Device Manager. Alternatively, you can also press Windows Key + R simultaneously. Now, in the box “devmgmt.msc”  and click OK.
  3. Tap on the Network adapters section to expand it. All the available adapters will be displayed.
  4. Choose the adapter you want to uninstall and right-click on it. Now, choose the Uninstall Device option. In the next prompt, click on OK.
  5. Disconnect the adapter from your pc. Now visit the manufacturer’s site and check out the available drivers for your system. Select the latest driver and download it.
  6. Install the driver, restart your pc, and reconnect the adapter. Your problem would have been solved by now.

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Wrapping up,

Thus, Ubisoft login errors should not be troubling you while playing your favourite games by now. Try different browsers with third-party cookies enabled as shown in the guide. If you are still facing the same, let us know via comment section to have troubleshooting.

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