Printer in Error State: Change is the only constant in nature. This is true in the case of technology as well. We are constantly being subjected to new advancements in technology like OLED displays, Wireless Devices, Automation Devices, etc to name a few. From the CRT monitors and the bulky cassette tapes, we are now in the era of LEDs and flash-drives.
In terms of computer devices, one component surprisingly has still maintained a constant level of importance. Yes, we are talking about a computer printer.
While arguments can be made about 3d Printing being the next big thing in the printing scene, on a fundamental level it is a different thing altogether. Whether you are preparing an official report or viewing your newly designed logo, the printer is essential to the cause.
Contrary to other computer components, you won’t run into such problems with your printer. However, one issue that might come across is the “Printer in error state”.
But it won’t be a permanent error as we will be analyzing this issue in detail and providing you with step by step solutions to fix the issue.
This is an error that pops up when you are trying to print a document. As a result, you will not be able to get the printout. It is difficult to pinpoint an exact cause for this issue. The problem might be with the printer itself.
There are some basic troubleshooting tips you can try out like checking whether the paper is jammed, the ink-supply, or whether the cover is left open. Depending on manufacturer company, if none of these seems to fix the printer in error state HP/Epson/Brother, we can proceed with the step by step methods as described below.
Fix Printer in Error State
Method 1: Check the printer status
Checking the printer j67 status helps to determine whether the printer is in working condition. Thus, we can plan the next step accordingly.
Press the Windows button and the X button simultaneously. Now choose control panel.
From the control panel select the view devices and printer option to view the list of devices and printers attached to the computer
Click on your print to view various options. To check the printer status tap on the properties button. If something is not right, select the” troubleshooting” option to sort it out.
Method 2: Ensure proper connection
You can make sure that the system and the printer are connected properly. Ensure that the connecting cables are working properly and not damaged. If you are using a wireless network to maintain the connection, then check whether the network settings are properly configured.
Restarting the device is another good idea. There have been instances where a simple reboot fixed the issue. Turn off your computer and printer. Leave them in this state, and after a few minutes turn the power back on. Now check whether the error is still there.
We will be changing printer spooler service to automatic mode. Before we change it, remove existing printer spooler files. Users have reported that printer in error state Canon is being fixed using this solution. Let’s see how it can be done:
Locate to Local Disk (C:) > Windows > System32 > Spool > Printers.
Now delete all file you see in there.
Now navigate to Local Disk (C:) > Windows > System32 > Spool > Drivers > W32X86
Delete all files and folders available at that location.
A spooler service restart will be required in order to see the changes. But before that, we will be assigned an automatic mode to printer spooler.
Open Run by pressing Windows + R.
Type services.msc in the open bar and hit enter.
Find Printer Spooler from the list of options you get there. Open its properties.
Find Change the startup type to Automatic choose start the service. (It is required only if the same settings are not adjusted.)
Move to Recovery section and perform First failure > Restart the Service.
Hit OK followed by Apply button and it’s done. Reboot your computer and add the printer from settings. Move to Settings > Devices > Printers and Scanners and tap on Add a printer or scanner.
Method 4: Update the driver
Outdated drivers are a recipe for disaster. You need to install the latest driver versions to enable the smooth functioning of the device. You can either choose to manually update the drivers yourself or use software which does the job much more efficiently.
We recommend the use of Driver Easy, which you can download from here.
Driver Easy will automatically detect your system and identify the drivers that need to be updated. Hence, you need not worry about any issues regarding driver compatibility. The pro version comes with a 30-day cash back guarantee.
First, download and complete the driver easy installation.
Launch the app, and then tap on the scan now button. The app will now start scanning your computer for faulty and outdated drivers
The problematic drivers will be displayed on the screen. Click the Update button to fix the drivers. You can also click on the update all button (pro version) which does the job in one click.
Besides updating the drivers, Driver Easy also lets you remove the installed drivers. This is particularly useful when you are planning for a reinstall.
Launch the software and click on the tools option.
Choose driver to uninstall option and you can see the complete list of the drivers installed on your system.
Select the Driver, and click on the uninstall button.
Method 5: Contact the manufacturer
If nothing else seems to work, this is your last option. The manufacturer could either repair your printer or provide a replacement depending on the agreement.
In this article, we have shown you all you need to know regarding this error. By following our guide, you should have been able to fix the issue. If you need any assistance regarding the content of the article, do write to us.