How to Fix Samsung Smart TV Error code 012

Samsung Smart TV error code 012: From the days of the bulky CRT TVs followed by the LCD and LED revolution, we have now arrived at the age of the internet-based smart TVs.

You can finally remove your Cable TV subscription. Leading the charge of Smart TVs is Samsung, who through their innovative technology and affordable pricing is dominating the TV market.

Everything a regular TV does, smart TV does it better. Besides, you can stream content from the internet. The advantage is that you need not confine yourselves to the small screens of your Desktop pcs or the laptop. You can also watch depending on your leisure hours. You can stream from services like Netflix, Amazon Prime, YouTube, and others.

However, for all the new features that it offers, it also introduces some new problems. While streaming content, you might run into errors. People without sufficient knowledge of computer devices like the elderly and little kids might find the errors troublesome.

In this article, we will be looking at a few of the most common Samsung Smart TV error codes and covering everything from the cause to the solution. As a result of Samsung Smart TV error code 012, many users cannot stream online. Also, we will be dealing with the Wi-Fi connectivity issue as well.

Samsung error code 012 causes

Basically, the error code 012 is a network interface problem that people encounter when trying to perform an update or while downloading an application. This error makes it impossible to stream from websites like Youtube and Netflix.

The message displayed on the screen is Network Interface occurred. Please try again later. Error Code 012. Multiple reasons contribute to this error. Some common causes include DNS, outdated firmware, and an unstable internet connection.

Fix Samsung Smart TV error code 012

Samsung Smart TV error code 012

Error:

Network Interface occurred.

There are different ways to fix Samsung error code 012. Most of them revolve around modifying your internet settings as this is a network-related error.

Solution 1: Modify the DNS

Problems with the ISP’s DNS might cause this problem. So you should use the Google DNS address instead. Follow the steps below.

  1. Click on the Menu button of your TV Remote to access the options panel.
  2. Visit the network and Tools settings.
  3. Switch the DNS from auto to manual option.
  4. You can either type 8.8.8.8 or else 8.8.4.4

Solution 2: Update the Firmware

  1. For the initial step, you need to know the model of your Samsung Smart TV. If you are unable to obtain the model number, navigate to Menu -> Support -> Contact Samsung.
  2. After you have obtained the model number, you need to download the latest version of the firmware from here.
  3. You need to unzip the file you have downloaded. Choose a USB drive and unzip the files.
  4. Switch on your Samsung Smart TV. After the download is completed and extracted on the pen drive, you need to insert the pen drive in your Samsung Smart TV. It is important that you should remove any other USB devices attached to the TV.
  5. Next, you need to go to the options menu, by clicking on the MENU button on your remote.
  6. Click on the support tab.
  7. Choose the Software Upgrade option.
  8. Choose the USB option. The following message will be displayed on screen Scanning for USB…This may take more than 1 min.
  9. After the update is completed, you have successfully installed the latest firmware.
  10. Try lunching streaming app and check if the error persists.

Solution 3: Restart the smart hub

This is a surefire way to remove the error.

  1. Turn on your Smart TV. Now click on the Smart Hub button on your TV remote.
  2. Next, click the blue letter D on your remote control. Now you can access the Settings option of the Smart Hub.
  3. Choose the Reset option. Now click on the Enter button on your TV remote.
  4. In the next window, you have to enter a password. If you are not aware of setting a pin, enter the default password that is 0000.
  5. The resetting process will begin and will complete in a few moments.

Solution 4: Check your internet connection

Internet connectivity problems are one potential reason behind Samsung Smart TV error code 012. You should try restarting your modem and router. If your router is far from TV, it may be facing difficulties in catching WiFi signals. Therefore, placing router/modem nearer to smart TV can fix this error as well.

Samsung Smart TV won’t find Wi-Fi

There are many possible reasons behind this error. And hence, we can’t narrow down the specific cause. First, you should run a network status test.

Solution 1: Test network status

  1. Click on the Menu button.
  2. From the main menu choose the Network section.
  3. Use the navigation keys to choose the Network Status option in the setup menu. The test will begin,

With this test, you can identify the status of your network connection. Half, the problem is fixed here.

Solution 2: Reconnect to the network

  1. First, attach the wireless adapter to any USB port on your Samsung Smart TV.
  2. Click on the MENU button, and then choose the Setup option.
  3. Choose the Network option.
  4. If Network Type is set as Wired then choose Network Type and then check Wireless option.
  5. Choose the Network Setup option.
  6. Select a Network.
  7. Wait until the TV finishes scanning the available Wireless Networks. Choose the name of your network from the list.
  8. Use your TV Remote and insert your wireless encryption keys. For entering numbers, tap the digits on the remote. For alphabets, highlight letters using the help of arrow keys, and then click Enter. After you have finished typing your key click Android TV Remote button.
  9. Wait for a few seconds for the TV to establish a connection to the Wi-Fi network. If the connection is not established, you should adjust the IP address settings in Network Setup option.
  10. Tap on the RETURN button to go back to the Network window.
  11. Click on the Network Test option. The TV will test the network to ensure the connection is set up and working properly.

Wrapping up,

Thus, we have successfully fixed Samsung Smart TV error code 012 with the help of provided solutions. It is really annoying that something interrupts streaming content on Smart TV. But that won’t have any space here.

On the other hand, Smart TVs are prone to cause an issue while connecting a wireless network often. Well, you will be able to solve that too using the solution provided above. Let us know if the error still persists.

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